The conversational AI layer that sits on top of your operational systems. Live dashboards, a multilingual floor app, and an AI analyst that answers from your real data — and acts on it.
A busy operation runs on systems that hold everything — and surface almost nothing you can act on in the moment.
WOC closes that gap — between the data you already have and the decisions people make every hour.
A multilingual scanner app for the floor, in 5 languages including right-to-left, so every operator works in their own language. Item, pallet, location, and load-check workflows, straight off the device.
Executive dashboards, occupancy and capacity, owner and supplier performance, inbound/outbound activity, and service metrics — all deterministic, all live.
An in-product assistant that answers operational questions from your real data, grounded on deterministic tools and domain knowledge, with memory and source-cited answers. It either answers, or it digs.
| Module | What it does |
|---|---|
| Inventory | Live inventory queries over your WMS, with natural-language search and fast paths for common questions. |
| Executive Home | Dashboards, occupancy, capacity, and KPIs at a glance. |
| Customer Service | Cases, email, SLA tracking, and routing tools. |
| Automations | Staging, validation checks, and controlled write-back to your backend, with runbooks. |
| RF Scanner | Multilingual handheld app (5 languages, RTL) for floor scanning and load-checks. |
| Assistant | Chat-based AI analyst with memory, document grounding, and tool execution. |
| Documentation | In-app docs, also used to ground the assistant's answers. |
| Admin & Access | Role-based access control, auditing, and permissions. |
Advanced · opt-in deep investigative analysis · logistics peer benchmarks · sandboxed data analysis.
WOC sits on top of your operational backend: it reads live data, layers analytics and AI on top, and writes back only through controlled, audited workflows.
The hard part of putting AI into operations isn't the chat — it's trust. WOC's assistant is built so every answer is grounded and checkable.
It runs real, audited queries; it doesn't improvise numbers.
Each request gets only the tools it's allowed, decided up front.
It remembers context and cites the data and documents behind each answer.
It clarifies when a question is ambiguous, and investigates when it isn't.
WOC is a working system handling real operations every day. Book a walkthrough, or just say hello.